Mobile & Online Banking

Take us with you wherever, whenever.

Money that moves.

Online banking means Fortera is here for you 24/7/365. Plus, with our mobile app, you can do even more.

Wherever you are, Fortera’s Mobile and Online banking tools can help you budget, manage your cards, set text alerts, pay bills, or just plain check your balance. Because sometimes, that quick reassurance is all you need. You keep going. We won’t miss a beat.

Hop online

Get Started
Online banking starts right here, right now. Check balances, move money around, pay bills, and just plain take care of business from anywhere. Once you create your username and password, you’ll be well on your way to having full control over your funds whenever you log on, 24/7.

Grab the Apps

Everything is better when it's pocket-sized. The Fortera Credit Union Mobile Banking App and our ForteraCU Cards App one-up everything you can do online by making it all effortlessly portable. Set travel notifications, transaction alerts, make payments — and more — on the road, on the couch, or anywhere in between.

On top of that, with Mobile Deposit, enjoy the freedom to deposit checks right on your phone. No more waiting in line to get your money in the right place.

Need to Make a Loan Payment

No problem.

Use our Make A Payment tool to make a payment on your Fortera loan. It’s easy, fast, and secure.

Online & Mobile Banking Benefits

Be a goal-getter

Create budgets, categorize and track spending, learn about money management best practices, and set goals you can start shattering all inside your Money Management Tool.

Play cards

Set travel notifications, review statements, turn cards on and off, increase your debit card limit, opt-in to overdraft protection or courtesy pay — all from your Card Manager Tool.

Pay away

Set your bills to auto-pay and set yourself free. Automatic or recurring payments you establish using your Bill Pay Tool are auto-withdrawn from your account and zapped over to your designated third party.

Know your FICO

Your FICO score is pretty important. That’s why we update yours automatically every quarter, right inside your online banking dashboard. Your FICO score helps us (and other financial institutions) better understand your credit, so knowing where you stand helps keep both of us in the loop.

Shop offers

Whether you feel the need for a loan coming on or you’re just curious, see offers tailored to you and know what you could be pre-approved for when you stop by your Loan Offers section.

Know the deal

Set text notifications or email alerts to notify you about large withdrawals and deposits, low balances, and any other account activity.

Skip print

Save trees. Always enjoy access to 18 months worth of e-statements.

Just ask

Use our secure chat feature to connect with a Fortera team member and ask whatever your heart desires. If writing an email helps you organize your thoughts, that’s an option too.

Is Online and Mobile Banking secure?
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Yes, our Online and Mobile Banking platforms are very secure. We believe in offering layers of protection against various types of online attacks. We use multi-factor authentication (MFA) for user logins, time-based lockout, blacklisting of known bad IP addresses, and a cloud-based Web Application Firewall (WAF) just to name a few. If you are ever concerned about your account security, please let us know. Text or call us at 931.431.6800 or email us with your questions at info@forteracu.com.

How do I log in to Online Banking?
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Simply click the button in the upper right-hand corner of your screen that says "Log In" or click the button above.

How do I set up my Online Banking Account?
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Click the Login button on the homepage, hit Create Account, and fill out your information. Create your username and password, be sure to check the Terms and Conditions box, and click Complete Sign Up to wrap up and get going.

Something looks incorrect in my Online/Mobile Banking Account. What should I do?
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Oh no! If something looks incorrect, please message us in your Online Banking or Mobile Banking Account. If you message us while logged into your account, you are using a secure portal so your account numbers and transactions remain secure and private. Let us know what looks incorrect and we will happily help you resolve it.

What is Card Manager in Online/Mobile Banking?
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The Card Manager Tool in Online Banking is an easy way to manage your Fortera cards on the go. It allows members to set travel notifications, review statements, turn cards on and off, increase debit card limits, and opt-in to overdraft protection or courtesy pay.

What is the Money Management Tool in Online and Mobile Banking?
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The Money Management Tool is our way of helping you take control of your money no matter where you are in the world. Use it to create budgets, categorize and track spending, learn about money management best practices, and set goals you can start shattering.

If you have questions about how to use it, text us or call us at 931.431.6800 or chat with us in Online Banking and we can show you how to get started.

Can I set up my bills to pay automatically in Online/Mobile Banking?
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The answer is yes! When you set your bills to auto-pay, you set yourself free and worry less about missed payments. Automatic or recurring payments you establish using your Bill Pay Tool are auto-withdrawn from your account and zapped over to your designated third party.

Need a hand?

We can help! Give us a call and let's chat face-to-face.

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