Returned Deposit Email Scam

We recently became aware of an email scam claiming to be from Fortera. The subject of the email is Returned Deposit and the email claims that you recently had a deposit to your account returned and encourages you to download an attachment. This is a fake email (the from email address is not a Fortera email). Please do not reply to the message or open any attachments. Please see image below for an example of what the email looks like.

If you are ever in doubt about the authenticity of a message you receive, call or text us at 931.431.6800, reach out to us via web or video chat or come see us in-person at one of our branches. We will be happy to help confirm if the communication is legitimate or not.