Meet with a GreenPath Counselor

Friendly, free help for all of your financial obstacles.

Please fill out the form below (available in English and Spanish) and let us know a little about you and what we can help you achieve. Once you have completed the form, hit submit. A GreenPath Counselor will be paired with you and will email you to schedule a follow-up conversation within 24 - 48 hours.

Have questions? Text us at 931.431.6800. We’re happy to help.

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PHONE: 877.337.3399

Call GreenPath Counselors now and let them know how they can best help you.

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Visit GreenPath and Fortera’s shared library to browse (free!) helpful info on everything from building budgets to getting out of debt.


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Who can join the Credit Union?

Credit Union membership is available to anyone who lives, works, worships, or attends school in one of our service regions; by joining an affiliated partner; or if one of your immediate family members is a Fortera member. Our service regions include Montgomery, Stewart, Chester, Decatur, Lewis, McNairy, and Perry counties in Tennessee or Christian, Trigg, Todd, McLean, and Webster counties in Kentucky. Residents of other counties in Tennessee, Kentucky, Alabama, and Arkansas may also be eligible. If you have any questions about membership, please text us at 931.431.6800. We love growing our family and hope you join us.

How is a credit union different from a bank?

Credit unions are financial cooperatives, meaning that we are owned and operated by you, the member. The credit union movement began during difficult economic times when local groups of people decided to pool their money together and provide each other with loans to help their communities grow and prosper.

Decades later, credit unions are still democratically governed by their members and still operate under that shared mission of people helping people. When you place your money into a local credit union, your money stays within your community. It could end up helping your neighbor buy a home or a local entrepreneur start a new business.

Every person who becomes a member also becomes a part-owner of the cooperative. We like to say "once a member, always a member."

To learn more about what makes us unique, visit our About page.

How do I report a lost or stolen card?

Simply log in to your Online Banking account and click the Cards tab at the top. Here you can easily report your debit and credit card as lost or stolen.

Don't have Online Banking? No problem. To report your lost or stolen debit card, you can call 800.821.5891 during business hours or 866.557.5315 if it's after 5 pm or during the weekend. To report a lost or stolen credit card, please call 800.449.7728.

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