Free Financial Counseling that turns obstacles into opportunities.
Life is full of challenges (planned and unexpected) that can impact your wallet. You don't have to tackle them alone. Fortera and our financial Partner GreenPath are here to help you with free, unbiased financial counseling designed to take the stress out of budget-building.
With tons of expertise and knowledge, GreenPath counselors are here to help you:
And answer other questions and concerns you have. Connect with them in the way that works best for you.
Whether you know what you need or not, calling our GreenPath counselors is a great place to start
Visit GreenPath and Fortera’s shared library to browse (free!) helpful info on everything from building budgets to getting out of debt
Meet with your very own GreenPath Counselor when you fill out and submit our GreenPath Call Form. Tell us about yourself and what kind of financial challenges you are hoping to solve and GreenPath will pair you with a counselor suited to your needs.
Once you have submitted the form, it typically takes a counselor 24 - 48 hours to reply with an email and schedule a conversation.
You've got the Q's, we've got the A's.
Credit Union membership is available to anyone who lives, works, worships, or attends school in one of our service regions; by joining an affiliated partner; or if one of your immediate family members is a Fortera member. Our service regions include Montgomery, Stewart, Chester, Decatur, Lewis, McNairy, and Perry counties in Tennessee or Christian, Trigg, Todd, McLean, and Webster counties in Kentucky. Residents of other counties in Tennessee, Kentucky, Alabama, and Arkansas may also be eligible. If you have any questions about membership, please text us at 931.431.6800. We love growing our family and hope you join us.
Our routing number is 264182120.
Simply log in to your Online Banking account and click the Cards tab at the top. Here you can easily report your debit and credit card as lost or stolen.
Don't have Online Banking? No problem. To report your lost or stolen debit card, you can call 800.821.5891 during business hours or 866.557.5315 if it's after 5 pm or during the weekend. To report a lost or stolen credit card, please call 800.449.7728.