Video Chat
Talk face-to-face from anywhere.
We'll meet you wherever you are (the road, your couch, etc.) so you can see a friendly face and manage your money like a pro.
Video Chat 101
We love it when you visit us in person, but sometimes that's just not possible. Whether you want to apply for a loan, need financial counseling, or just have quick questions about your accounts, you can use our video chat to help.
Our team is available for video calls from Monday - Saturday at the following times:
- Monday | 8 a.m. - 6 p.m.
- Tuesday | 8 a.m. - 6 p.m.
- Wednesday | 9 a.m. - 6 p.m.
- Thursday | 8 a.m. - 6 p.m.
- Friday | 8 a.m. - 6 p.m.
- Saturday | 9 a.m. - 12 p.m.
How to get started.
Look for the Let's Chat! button on your mobile device or desktop and click it. Select the Video button, and you will be connected with a team member shortly.
You can also always elect to chat without video if that is better for you by clicking the "Chat" button instead. Once you connect with our virtual assistant, Penny, you can type "I'd like to talk to a team member," and Penny will connect you with a member of our team during business hours.