Remote Tools & Services

Easiest long distance relationship ever.

Whether you’re on the roam or stayin’ home, keep rolling with our remote tools and services. Designed to give you more - more peace of mind, more control, more financial freedom, and more time.

Get more for your money.

Whether you’re on the road for fun or it's required by work (boo!), keep rolling with our remote tools and services. You shouldn't have to give up easy, speedy access to the information you need to bank locally. That's why we have created multiple solutions, from texting to video chatting, free online financial education, daily credit score access, etc., for you to use whenever you need it.

Explore all these tools and services below to learn more about what a relationship with Fortera gets you.

Get the app.

Everything is better when it's pocket-sized. Make managing your money a breeze when you download our Fortera Mobile app. Available in the App Store and Google Play now.

    Our Most Popular Digital Tools

    Watch and learn.

    See some of our favorite helpful videos below.

    Update Your Contact Information

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    Enable Face I.D. in Mobile Banking

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    How To Transfer Money

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    Use Mobile Check Deposit

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    Use Bill Pay

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    FAQs

    Online and Mobile Banking

    How do I set up my Online Banking Account?

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    Click the Log In button on our website. Our Online Banking Window will pop up asking you for your account credentials. Click Register (located below the Username and Password boxes) and enter your information to open an Online Banking Account.

    How do I set up my Mobile Banking Account?

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    Start by downloading our Fortera Credit Union Mobile App, available in the App Store and Google Play. Once you have downloaded the app, log in using your existing Online Banking username and password, or click the Sign Up button and create a new Mobile Banking Account.

    Cards

    How do I activate my credit card?

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    To activate your card, please call 800-631-3197.

    Are contactless cards safe?

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    Contactless cards are actually safer than traditional cards. Contactless payment puts you in control and protects your data. Your card or device never leaves your hand, reducing the risk of loss or counterfeit, and each purchase is uniquely encrypted. You’re also protected against double billing, even if you accidentally tap twice. Contactless cards are also an easy way to reduce contact and can help you avoid the potential for picking up bacteria and germs.

    General Info

    Where are your ATMs located?

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    You can use our Locations page map to find all our ATMs at our local branches and scroll down to see other ATMs throughout the community.

    What is CO-OP Shared Branching?

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    It is a network with free access to over 5,000 fellow credit union branches and 30,000 ATMs all over the world. That’s more than just about any bank, anywhere. (Not that we’re counting.)

    That means you don't have to be down the street to access your cash. Credit unions work together to meet the needs of their world-travelin', adventurous, on-the-go members. So, no matter where you are, look up CO-OP locations close to you and walk into any branch, and get treated like family, because, you are.

    Check out easy ways to use the CO-OP Shared Branch Network while on the road:

    • Download The App: Visit Google Play or the App Store and download the CO-OP Shared Branching App. Use this app to find shared branch locations, ATMs, and self-serve kiosks nationally and internationally.
    • Search Online: Search for a convenient location here.
    • Call: Dial 1.888.SITE.COOP (888.748.3266) to find a location by phone.
    • Text: Text a zip code to 91989 to find nearby ATM and CO-OP Shared Branch Network locations.

    See more FAQs below

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    What's New