Reactivate Account Text Scam Alert

We recently became aware of several text and phone scams targeting some members. Some members have received texts stating they need to reactivate their account by clicking on a link or asking them to sign in to their mobile banking account using a different website address. A sample of one of the text messages is below. Please do not click on the link if you receive any texts like these.

Anytime you are in doubt about the authenticity of a message or call you receive, please call or text us at 931.431.6800, reach out to us via web chat or video chat or come see us in-person at one of our branches. We will be happy to help confirm if the communication is legitimate or not.