Secure Document and Fake Transaction Text Scam Alerts

We recently became aware of some text scams targeting some of our members. In one of the scams, fraudsters send a text message claiming to be from Fortera saying that you have a secure document that needs your response. In another they show a fake transaction and ask you to click a link if you didn't make the purchase. Please do not click on the links if you receive any texts like these.

Anytime you are in doubt about the authenticity of a message or call you receive, please call or text us at 931.431.6800, reach out to us via web chat or video chat or come see us in-person at one of our branches. We will be happy to help confirm if the communication is legitimate or not.